Help center

How can we help?

Guides for reps and managers. Can't find it? Reach out from the contact page.

Getting started

Set up your mic, run your first roleplay, and read your scorecard.

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Uploads

What's analyzed from a recording and when a transcript is available.

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Understanding scores

What each metric measures and how the overall score is weighted.

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For managers

Build your team, assign drills, and read the analytics.

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Account & settings

Profile, microphone selection, notifications and privacy.

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Troubleshooting

Mic permissions, unsupported browsers, and common fixes.

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